New Public Safety Power Shutoff Zip Code Alerts Allow General Public to Receive Notifications – Including Those Without PG&E Accounts


As part of its commitment to keep customers and communities, as well as other in its service area safe, Pacific Gas and Electric Company (PG&E) has developed a new tool to allow anyone to receive notifications about Public Safety Power Shutoff (PSPS) events, even if they are not PG&E customers or account holders. Although PG&E customers already will receive alerts specific to their address, this new tool is also especially useful for tenants, caretakers, travelers, and parents of school-age children.

If gusty winds and dry conditions, combined with a heightened fire risk, threaten a portion of the electric system serving a community, it may be necessary for PG&E to turn off electricity in the interest of public safety. In response to the rapidly changing environmental conditions in California, beginning with the 2019 wildfire season, PG&E has expanded its Public Safety Power Shutoff program to include all electric lines that pass through high fire-threat areas – both distribution and transmission. Because the energy system relies on power lines working together to provide electricity across cities, counties and regions, any one of PG&E’s more than 5 million electric customers could experience a PSPS event.

Parties interested in receiving PSPS alerts for an address where they don’t receive a bill can select one or more zip codes that they want to receive PSPS alerts about, or select all zip codes in PG&E’s service territory. When a PSPS event is planned for a selected zip code, an alert will be sent to the user telling them how to determine if a specific address in that zip code could be impacted. PG&E account holders don’t need to take any action if they are only concerned about addresses where they receive a bill. Customer information already on file will be used to send alerts to those Customers. Customers are encouraged to keep their contact information up to date with PG&E so they can be notified if their specific location will be impacted.

More information about PSPS Zip Code Alerts is available online at pge.com/pspszipcodealerts. To sign up for PSPS Zip Code Alerts, those interested can call 1-877-9000-PGE (1-877-900-0743). Alerts will be delivered via automated call. Text and email alerts will be available in the near future. Read More > from PG&E

About Kevin

Councilmember - City of Oakley, Manager of Mainframe Operations and Optimization – USS-POSCO INDUSTRIES, Co-Founder and Board Member - Friends of Oakley A Community Foundation, Commissioner - Contra Costa Transportation Authority, Board Member - Tri Delta Transit, Transplan, San Joaquin Joint Powers Authority and RD 2137, Advisory Board – Opportunity Junction
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