As of March 23, Amtrak San Joaquins ridership is down approximately 70%. To help contain costs and continue to operate essential transportation services for our riders, SJJPA and Amtrak will be making the following operational adjustments, beginning Thursday, March 26, 2020:
- Train Service Suspensions: Due to reduced demand, Amtrak San Joaquins trains 701, 702, 703, 704, 714, and 717 will be suspended. We’ve reduced trains with lowest ridership to mitigate the effects on riders still needing to utilize service for essential travel. The suspensions eliminate all direct train service to Lodi and Sacramento. Lodi and Sacramento will continue to be served by Thruway Busses to/from all operating trains.
- Suspension of Café Car Service: To eliminate risks from food handling and reduce unnecessary onboard passenger movement, Café Car Service will be suspended. Emergency snack packs and water will be distributed to riders free of charge. SJJPA and Amtrak encourage passengers to prepare ahead of time to bring their own food and drinks.
- Closure of Stations: To focus resources on essential transportation functions, the following station lobbies will be closed: Hanford (HNF), Fresno (FNO), Merced (MCD), Modesto (MOD), and Martinez (MTZ). Note: Trains will stop at all closed stations. Bakersfield (BFD), Stockton (SKN), Sacramento (SAC), Emeryville (EMY), and Oakland (OKJ) will operate with reduced staff and hours. Tickets can still be purchased via amtraksanjoaquins.com, Amtrak Mobile App, 1-800-USA-RAIL, and onboard from the conductor with cash.
- Reduction in Thruway Bus Service: Amtrak San Joaquins will be suspending all connecting Thruway Bus services to trains that are being suspended. Additionally, Thruway routes with multiple round-trips that are currently underutilized due to the reduction in ridership will be reduced. A summary of continuing bus services can be found here
The safety of Amtrak San Joaquins’ passengers and employees is our top priority. We continue to monitor the COVID-19 situation closely, and we are taking action based on guidance from public health experts; that includes restoring service to trains and routes once demand returns. To reduce risk during this operational period, we are:
- Enhancing cleaning protocols: We have increased the frequency of cleaning services on our trains and at our stations.
- Increasing disinfectant supplies: We have increased the quantity of sanitizers and disinfectant wipes available for riders and employees on our trains and at our stations.
- Reinforcing good hygiene practices: We are regularly sharing best practices with employees and customers on ways to protect against communicable diseases.